are you job hunting in Qatar ? Search no more . MEEZA Company has announced the starting of urgent recruitment for the following multiple positions for all nationalities in Qatar . Learn more about MEEZA Company job vacancies for Qataris and non-Qataris according to the following advertisement
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Required jobs in MEEZA company and their details:
1. Senior Account Manager
Functional Responsibilities:
- Manage and grow key client relationships by understanding their business needs and identifying opportunities to deliver additional value through the company's services.
- Develop and implement account plans and strategies in collaboration with internal stakeholders such as sales, marketing, and technical teams, ensuring alignment with the firm's commercial objectives.
- Proactively engage with clients to monitor satisfaction, identify issues, and address concerns to ensure elevated levels of retention.
- Conduct regular account reviews and provide initiative-taking support to clients, address any concerns, resolve issues, and ensure smooth service delivery.
- Collaborate with the broader sales team to create effective sales strategies.
- Identify and pursue new business opportunities with existing clients, including cross-selling and upselling services, to drive revenue growth and profitability.
- Create, coordinate, and deliver customized presentations and effective presentation materials.
- Participate in commercial activities such as sales presentations, proposal development, and contract negotiations, and assist in expanding the MEEZA's client base in the IT sector.
- Facilitate the structure and negotiation of business deals.
- Function as the first point of contact for customers, providing them with accurate information, addressing their queries, and resolving their issues.
- Monitor market trends, competitive landscape, and industry developments to identify emerging opportunities, assess client needs, and make strategic recommendations for business development.
- Support and design winning strategy for managed opportunities based on external and internal information.
- Lead and support sales team members, including coaching and mentoring.
Skills and Requirements:
- Excellent communication and negotiation skills to effectively address clients' needs and negotiate contracts.
- Sound knowledge of IT solutions, market trends, and industry best practices, allowing them to make recommendations to drive revenue growth.
- Ability to build and manage relationships with key stakeholders.
- Experience in technology or outsourcing industry sales of services, data, data analytics, consulting, information management, systems integration, or software.
- Tactical experience driving incremental projects/engagements that lead to long-term revenue streams.
- Proven history of initiating and supporting numerous sales efforts by investigative learning of the prospect’s business requirements followed by a driven process of communicating the appropriate value-added solution to meet prospects' needs.
2. Service Asset and Configuration Management Consultant
Functional Responsibilities:
- Accountable to the organization for stewardship of CIs that are under the scope of the SACM process.
- Defining and agreeing the service assets that will be treated as configuration items.
- Ensuring that configuration data is available when and where it is needed to support other service management processes.
- Support yearly quality audits if necessary.
- Organize and chair all required meetings for the process.
- Manage, mentor and coach those people involved in the Configuration Management process.
- Report on KPI’s as appropriate and agreed.
- Identifying CIs in accordance with procedures laid out and ensuring accurate registration on the CMDB.
- Creating, updating, and managing CIs within the CMDB.
- Ensuring CMDB procedures are followed as per process definitions.
- Producing CIs reports as and when necessary, and providing timely and accurate CI information
- Ensuring CIs attributes, relationships and statuses are accurately populated on the CMDB and kept up to date at all times.
- Perform review and audits to check and ensure the CI attributes, relationships, and statuses.
- Working to the overall objectives agreed and implementing the Configuration Management policy and standards.
- To manage the process according to the principles laid down in Configuration Management process documentation and other documents that are part of the ITIL common framework.
- Planning and executing the population, management, and maintenance of the CMDB; also manages and maintains any central libraries, tools, common codes, and data.
- Initiating activities to improve the effectiveness and efficiency of the implementation process based upon the monthly measurements and reporting.
- Ensuring compliance with the process implementation in line with modifications to the Process documentation
- Agree with the customers on the scope and layout project plans accordingly.
- Create customized process and procedures for Clients.
- Act as an escalation point when there is a deviation in the project timelines and tasks.
- Hands on experience and knowledge of IT Service Management tools like HP SM, Microfocus tools like SMAX, uCMDB, Ivanti, Lansweeper, Power BI, Business Objects, etc.
Knowledge, Skills & Experience
- Academic & Professional Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or Equivalent.
- Hold one or more ITIL practitioner/intermediate certificates in Configuration, Change or Release Management. (RCV or Service Transition)
- Experience:
- Relevant experience in technology services organisation, preferably external service provider
- 6+ years’ experience in either consultancy, implementation, management or a combination of them all
How to apply for jobs
To apply for the aforementioned jobs, you can follow these steps:
- To go to the application page. (Job opportunities for MEEZA Company)
- Click on a job title to view details.
- Please click the Easy Apply button at the top of the page.
- Enter the required information in the pop-up screens.
- Click Review to review the form.
Source and additional details
- Job source: The official website
- Posted Date: 19-10-2024 (Please check the date before applying).
- Required Nationalities: All nationalities.