Chalhoub Group Announced A Number Of Job Opportunities In Various Specializations With Generous Salaries In Qatar

• 755 Retail Stores
• 119 Nationalities
• 65 E-Commerce Websites & Apps

• We Are Dream Shapers

• We Are Connection Makers

• We Are Career Explorers

• As a Trainer for Learning & Development in Doha, you will play a critical part in shaping the learning culture within our retail teams across Qatar and India. You will be responsible for delivering in-person sessions in Qatar and virtual training for India across core programs such as Retail Induction, Accreditation, Omnichannel, and Frontline Leadership. Your key responsibilities include the below:
•  Facilitate engaging and interactive sessions tailored to the needs of diverse audiences across locations.
• Serve as a cultural ambassador and key influence on the employee experience through high-impact training delivery.
• Collaborate closely with the Retail Academy and L&D teams to ensure consistency and alignment in training delivery.
• Monitor participant engagement and provide feedback to improve learning outcomes.
• Adapt training methods to cater to both in-market and virtual learning needs.

• As a Store Manager for Guess in Doha Festival City Mall, you will be responsible for driving the store business. You will work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes. Your responsibilities will include the following:
• Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.
• Define, execute and monitor the store action plan to achieve sales targets and KPIs.
• Manage the customer database to build strong relationship with customers and create future potential selling opportunities.
• Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
• Leverage all type of point of sales online and offline.
• Provide a clear vision to the team about the business and store’s vision and key directions.
• Identify, recruit, develop and retain strong talents.
• Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
• Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms an constantly monitor the team’s development plans and professional growth.
• Ensure performance improvement plans are discussed and documented in a transparent manner.
• Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.
• Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
• Ensure all sales and operational policies and procedures are followed and maintained in the store.
• Ensure e-commerce orders are prepared and processed within the set SLAs in terms of me and quality and no fulfillment action is pending in the store.
• Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
• Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand’s VM guidelines.
• Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
• Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.

• As our Senior Associate People Experience & Culture in Doha, you will be a member of the People Experience & Culture team whose mission is to shape and evolve the Group’s culture and enhance the employee experience to create an engaging and healthy work environment where people are enabled to take ownership of their workplace experience that is built on diversity, equity, and inclusion. Your responsibilities will include the below:
• Experience & Culture
• Localize People Experience & Culture strategy to align with the country priorities and focus areas.
• Drive Voice of People survey, analyze and present results, partner with leaders and people team to create targeted action plans post survey.
• Facilitate culture labs post engagement surveys to build on insights and co-create solutions.
• Conduct culture bootcamps to create awareness on team members’ role in bringing the culture to life.
• Partner with the leadership team in the country to address focus areas and support the evolution of employee experience and culture.
• Support business units in initiating and following up on any people experience diagnosis exercise (e.g., survey, pulse checks, interviews, focus groups, co-creation workshops…).
• Deploy employee experience products and solutions.
• Lead "Great Place to Work" certification.
•  WELLBEING & ENGAGEMENT
• Localize and activate Wellbeing & Engagement calendar.
• Support in managing and/or leading wellbeing and engagement projects.
• Support in establishing accountability and advocacy on employee wellbeing, and engagement among leaders, and employees through different initiatives and projects.
• Source new partnership with external providers for wellbeing benefits.