Operations Coordinator
Responsibilities:
Respond to incoming customer calls promptly showing courtesy and professionalism.
Meet the organization's high standards of customer service and focus by delivering high-quality customer service and exceeding satisfaction goals with every customer.
Make outbound calls to ensure customer satisfaction
Create, update and maintain relevant customer records ensuring that information is recorded appropriately.
Qualification:
At least one year of experience in customer service and business operations (prior experience in e-commerce is preferred).
Must be comfortable with Excel.
Must have excellent communication skills.
Must demonstrate strong time management and organization skills.
Must speak and write in Arabic and English.
Must be a team player.
Must be able to handle pressure.
About the Company:
MyHome is a Kuwaiti-based on-demand startup, owning online platforms that engage in marketplace activities that connect service providers, suppliers, and vendors to customers for various consumer services, along with a regional presence in other GCC countries.
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