Required for hiring in Loro Piana in the State of Kuwait, Loro Piana has announced many vacant job opportunities in different specialties, according to the details in the following announcement
Sales Associate
The Sales Associate represents the Company with clients. Is a professional in the sales of luxury goods, puts his/her talent at the Company service and for the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store.
Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales
Cooperates with his/her colleagues in order to create a positive environment in the store and pays attention to his/her performance level
Receives and displays the products according to the established procedures
Constantly maintains a tidy working place according to the Company guidelines
Sales
Is responsible for the sales process following the Company standards (“Loro Piana Selling Ceremony”)
Provides and maintains a high level of customer service
Manages commercial relations with clients in order to assure the highest level of satisfaction and enhancing each phase of the commercial relation
Takes part in the store and department meeting
Client Management and CRM
Ensures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
Manages claims with the supervisor support
Turns every touch point with customers into a positive situations, always promoting Brand image
Communicates to the Management the collected information regarding clients
Executes the follow up of clients’ requests
Work on Clienteling activites in order to increase the loyal custumers and build strong relationship
Product
Participates to all the product presentations (of all the product categories) done in the store
Deeply knows all products of his/her category and is promptly updated on all the product categories present in the store
Ensures the appropriate care (cleaning, cure, replacement, etc.) of the store
Visual
Takes care of the display maintenance in his/her sector, pointing out if something is missing or in need of maintenance
Stock
Is always updated on the store stock in order to optimize sales
Participates to end of the year, sector and rotation inventory for each product category
Thefts and losses
Respects the assigned position in order to prevent thefts and losses in cooperation with the colleagues in case of moving
Swiftly points out to his supervisor if something is missing
Profile
Relevant work experience as Sales Associate in a luxury boutique
Aligned with the Brand identity and detail oriented
Passion and high motivation for Loro Piana products and Brand
Excellent interpersonal, teamworking and problem solving skills
Good stress management, flexibility and adaptability
Fluent Italian and English, both spoken and written and arabic language is much more appreciated.
Stock Keeper
Job Summary:
The Stock Keeper manages the correct product handling both incoming and outgoing, following the Company standards. Supports the Store Manager and the store team in all the necessities linked to the stock and to the store management. Is at the service of sales and supports the Sales Associates in the sales floor for the products replenishment in order to maximize sales and setting up the product storage in the most functional way.
Responsibilities:
Ensures the data entry of the incoming and outgoing goods in the Company IT system, monitoring and preparing the necessary tax documentation
Manages the incoming and outgoing items accordingly with the Company procedures
Checks the incoming goods and the correspondence with the delivery notes and prepares the products for the selling floor (security tags application n, etc.) as well
Constantly maintains the stock organized, following the Company procedures
Ensures a clear warehouse organization for the whole sales team
Ensures order and constant cleaning in the store stock and in the stock areas of the sales floor, following the Stock/Store Manager and Company guidelines
Ensures and keeps all the products in stock in a shipshape and tidy status, in order to support in the best way possible the sales team
Manages all the inventory activities, following the Store Manager and of the Company guidelines
Is responsible for the products and materials security in the stock
Manages the handling of the products to be repaired
Ensures, in collaboration with the external suppliers, the shipment of the goods that have to be delivered to customers/factory/other stores, following the Company guidelines and/or of the Store Manager
Maintains contacts with shipping teams and external couriers to guarantee the correct shipping procedure and timing
Supports the sales team reaching the targets and maximizing sales, constantly keeping them updated and giving them the correct information regarding the stock availability
Support the sales team in the arrangement of the products in the stock in the post sales phase
Manages and ensures all the activities related to the end of season returns, following the Store Manager guidelines
Ensures the right compiling of both hard and soft copies of the shipping notes which accompany the products during the shipping, guaranteeing their archiving as well
How To Apply
To Learn More And To Apply Visit The Following Link
Loro Piana has announced many vacant job opportunities in different specialties in Kuwait
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